<h2 class='c007'>XVI</h2>
<p class='c013'>Carnegie as a Metal Worker</p>
<p class='drop-capa0_25_0_675 c014'>“THERE is no doubt,” said Mr. Carnegie,
in reply to a question from
me, “that it is becoming harder
and harder, as business gravitates more and
more to immense concerns, for a young man
without capital to get a start for himself,
and in the large cities it is especially so,
where large capital is essential. Still it
can be honestly said that there is no
other country in the world, where able and
energetic young men and women can so readily
rise as in this. A president of a business college
informed me, recently, that he has never
been able to supply the demand for capable,
first-class [Mark the adjective.] bookkeepers,
and his college has over nine hundred students.
In America, young men of ability rise with
most astonishing rapidity.”</p>
<p class='c011'>“As quickly as when you were a boy?”</p>
<p class='c011'><span class='pageno' id='Page_254'>254</span>“Much more so. When I was a boy, there
were but very few important positions that a
boy could aspire to. Every position had to be
made. Now a boy doesn’t need to make the
place,—all he has to do is to fit himself to take
it.”</p>
<h3 class='c015'>EARLY WORK AND WAGES</h3>
<p class='c016'>“Where did you begin life?”</p>
<p class='c011'>“In Dunfermline, Scotland, during my earliest
years. The service of my life has all been
in this country.”</p>
<p class='c011'>“In Pittsburg?”</p>
<p class='c011'>“Largely so. My father settled in Allegheny
City, when I was only ten years old, and
I began to earn my way in Pittsburg.”</p>
<p class='c011'>“Do you mind telling me what your first
service was?”</p>
<p class='c011'>“Not at all. I was a bobbin boy in a cotton
factory, then an engine-man or boy in the same
place, and later still I was a messenger boy for
a telegraph company.”</p>
<p class='c011'>“At small wages, I suppose?”</p>
<p class='c011'>“One dollar and twenty cents a week was
what I received as a bobbin boy, and I considered
it pretty good, at that. When I was thirteen,
I had learned to run a steam engine, and
<span class='pageno' id='Page_255'>255</span>for that I received a dollar and eighty cents a
week.”</p>
<p class='c011'>“You had no early schooling, then?”</p>
<p class='c011'>“None except such as I gave myself.”</p>
<h3 class='c015'>COLONEL ANDERSON’S BOOKS</h3>
<p class='c016'>“There were no fine libraries then, but in
Allegheny City, where I lived, there was a
certain Colonel Anderson, who was well to do
and of a philanthropic turn. He announced,
about the time I first began to work, that he
would be in his library at home, every Saturday,
ready to lend books to working boys and
men. He had only about four hundred volumes,
but I doubt if ever so few books were put
to better use. Only he who has longed, as I
did for Saturday to come, that the spring of
knowledge might be opened anew to him, can
understand what Colonel Anderson did for me
and others of the boys of Allegheny. Quite a
number of them have risen to eminence, and I
think their rise can be easily traced to this
splendid opportunity.”<SPAN name='r6' /><SPAN href='#f6' class='c019'><sup>[6]</sup></SPAN></p>
<div class='footnote c020' id='f6'>
<p class='c018'><span class='label'><SPAN href='#r6'>6</SPAN>. </span>It was Colonel Anderson’s kindness that led Carnegie
to bestow his wealth so generously for founding
libraries, as he is now doing every year.</p>
</div>
<div>
<span class='pageno' id='Page_256'>256</span>
<h3 class='c015'>HIS FIRST GLIMPSE OF PARADISE</h3></div>
<p class='c016'>“How long did you remain an engine-boy?”</p>
<p class='c011'>“Not very long,” Mr. Carnegie replied;
“perhaps a year.”</p>
<p class='c011'>“And then?”</p>
<p class='c011'>“I entered a telegraph office as a messenger
boy.”</p>
<p class='c011'>Although Mr. Carnegie did not dwell much
on this period, he once described it at a dinner
given in honor of the American Consul at Dunfermline,
Scotland, when he said:—</p>
<p class='c011'>“I awake from a dream that has carried me
away back to the days of my boyhood, the day
when the little white-haired Scottish laddie,
dressed in a blue jacket, walked with his father
into the telegraph office in Pittsburg to undergo
examination as an applicant for a position as
messenger boy.</p>
<p class='c011'>“Well I remember when my uncle spoke to
my parents about it, and my father objected,
because I was then getting one dollar and
eighty cents per week for running the small
engine in a cellar in Allegheny City, but my
uncle said a messenger’s wages would be two
dollars and fifty cents.... If you want
an idea as to heaven on earth, imagine what it
<span class='pageno' id='Page_257'>257</span>is to be taken from a dark cellar, where I fired
the boiler from morning until night, and dropped
into an office, where light shone from all
sides, with books, papers, and pencils in profusion
around me, and oh, the tick of those
mysterious brass instruments on the desk, annihilating
space and conveying intelligence to
the world. This was my first glimpse of paradise,
and I walked on air.”</p>
<p class='c011'>“How did you manage to rise from this
position?”</p>
<p class='c011'>“I learned how to operate a telegraph instrument,
and then waited an opportunity to
show that I was fit to be an operator. Eventually
my chance came.”</p>
<p class='c011'>The truth is that James D. Reid, the superintendent
of the office, and himself a Scotchman,
favored the ambitious lad. In his “History
of the Telegraph,” he says of him:—</p>
<p class='c011'>“I liked the boy’s looks, and it was easy to
see that, though he was little, he was full of
spirit. He had not been with me a month when
he asked me to teach him to telegraph. He
spent all his spare time in practice, sending and
receiving by sound and not by tape, as was the
custom in those days. Pretty soon he could do
as well as I could at the key.”</p>
<div>
<span class='pageno' id='Page_258'>258</span>
<h3 class='c015'>INTRODUCED TO A BROOM</h3></div>
<p class='c016'>“As you look back upon it,” I said to Mr.
Carnegie, “do you consider that so lowly a
beginning is better than one a little less
trying?”</p>
<p class='c011'>“For young men starting upon their life
work, it is much the best to begin as I did, at
the beginning, and occupy the most subordinate
positions. Many of the present-day leading
men of Pittsburg, had serious responsibility
thrust upon them at the very threshold of their
careers. They were introduced to the broom,
and spent the first hours of their business life
sweeping out the office. I notice we have janitors
and janitresses now in offices, and our
young men, unfortunately, miss that salutary
branch of early education. It does not hurt the
newest comer to sweep out the office.”</p>
<p class='c011'>“Did you?”</p>
<p class='c011'>“Many’s the time. And who do you suppose
were my fellow sweepers? David McBargo,
afterwards superintendent of the Allegheny
Valley Railroad; Robert Pitcairn, afterwards
superintendent of the Pennsylvania Railroad;
and Mr. Mooreland, subsequently City Attorney
of Pittsburg. We all took turns, two
<span class='pageno' id='Page_259'>259</span>each morning doing the sweeping; and now I
remember Davie was so proud of his clean
shirt bosom that he used to spread over it an old
silk handkerchief which he kept for the purpose,
and we other boys thought he was putting
on airs. So he was. None of us had a silk
handkerchief.”</p>
<p class='c011'>“After you had learned to telegraph, did you
consider that you had reached high enough?”</p>
<p class='c011'>“Just at that time my father died, and the
burden of the support of the family fell upon
me. I earned as an operator twenty-five dollars
a month, and a little additional money by
copying telegraphic messages for the newspapers,
and managed to keep the family independent.”</p>
<h3 class='c015'>AN EXPERT TELEGRAPHER</h3>
<p class='c016'>More light on this period of Mr. Carnegie’s
career is given by the “<i>Electric Age</i>,” which
says:—“As a telegraph operator he was abreast
of older and experienced men; and, although
receiving messages by sound was, at that time,
forbidden by authority as being unsafe, young
Carnegie quickly acquired the art, and he can
still stand behind the ticker and understand
its language. As an operator, he delighted in
<span class='pageno' id='Page_260'>260</span>full employment and the prompt discharge of
business, and a big day’s work was his chief
pleasure.”</p>
<p class='c011'>“How long did you remain with the telegraph
company?”</p>
<p class='c011'>“Until I was given a place by the Pennsylvania
Railroad Company.”</p>
<p class='c011'>“As an operator?”</p>
<p class='c011'>“At first,—until I showed how the telegraph
could minister to railroad safety and success;
then I was made secretary to Thomas A. Scott,
the superintendent; and not long afterwards,
when Colonel Scott became vice-president, I
was made superintendent of the western
division.”</p>
<p class='c011'>Colonel Scott’s attention was drawn to Carnegie
by the operator’s devising a plan for running
trains by telegraph, so making the most
of a single track. Up to this time no one had
ever dreamed of running trains in opposite directions,
towards each other, directing them by
telegraph, one train being sidetracked while the
other passed. The boy studied out a train-despatching
system which was afterwards used
on every single-track railroad in the country.
Nobody had ever thought of this before, and
the officials were so pleased with the ingenious
<span class='pageno' id='Page_261'>261</span>lad, that they placed him in charge of a division
office, and before he was twenty made him superintendent
of the western division of the
road.</p>
<h3 class='c015'>WHAT EMPLOYERS THINK OF YOUNG MEN</h3>
<p class='c016'>Concerning this period of his life, I asked
Mr. Carnegie if his promotion was not a matter
of chance, and whether he did not, at the time,
feel it to be so. His answer was emphatic.</p>
<p class='c011'>“Never. Young men give all kinds of reasons
why, in their cases, failure is attributable
to exceptional circumstances, which rendered
success impossible. Some never had a chance,
according to their own story. This is simply
nonsense. No young man ever lived who had
not a chance, and a splendid chance, too, if he
was ever employed at all. He is assayed in the
mind of his immediate superior, from the day
he begins work, and, after a time, if he has
merit, he is assayed in the council chambers of
the firm. His ability, honesty, habits, associations,
temper, disposition,—all these are
weighed and analyzed. The young man who
never had a chance is the same young man who
has been canvassed over and over again by his
superiors, and found destitute of necessary
<span class='pageno' id='Page_262'>262</span>qualifications, or is deemed unworthy of closer
relations with the firm, owing to some objectionable
act, habit or association, of which he
thought his employers ignorant.”</p>
<p class='c011'>“It sounds true.”</p>
<p class='c011'>“It is.”</p>
<h3 class='c015'>THE RIGHT MEN IN DEMAND</h3>
<p class='c016'>“Another class of young men attributes
failure to rise to employers having near
relatives or favorites whom they advance unfairly.
They also insist that their employers
dislike brighter intelligences than their own,
and are disposed to discourage aspiring genius,
and delighted in keeping young men down.
There is nothing in this. On the contrary, there
is no one suffering more for lack of the right
man in the right place as the average employer,
nor anyone more anxious to find him.”</p>
<p class='c011'>“Was this your theory on the subject when
you began working for the railroad company?”</p>
<p class='c011'>“I had no theory then, although I have
formulated one since. It lies mainly in this:
Instead of the question, ‘What must I do for
my employer?’ substitute, ‘What can I do?’
Faithful and conscientious discharge of duties
assigned you is all very well, but the verdict in
<span class='pageno' id='Page_263'>263</span>such cases generally is that you perform your
present duties so well, that you would better
continue performing them. Now, this will not
do. It will not do for the coming partners.
There must be something beyond this. We
make clerks, bookkeepers, treasurers, bank tellers
of this class, and there they remain to the
end of the chapter. <i>The rising man must do
something exceptional, and beyond the range
of his special department. He must attract attention.</i>”</p>
<h3 class='c015'>HOW TO ATTRACT ATTENTION</h3>
<p class='c016'>“How can he do that?”</p>
<p class='c011'>“Well, if he is a shipping clerk, he may do
so by discovering in an invoice an error with
which he has nothing to do and which has escaped
the attention of the proper party. If a
weighing clerk, he may save for the firm in
questioning the adjustment of the scales, and
having them corrected, even if this be the province
of the master mechanic. If a messenger
boy, he can lay the seed of promotion by going
beyond the letter of his instructions in order
to secure the desired reply. There is no service
so low and simple, neither any so high, in which
the young man of ability and willing disposition
<span class='pageno' id='Page_264'>264</span>cannot readily and almost daily prove himself
capable of greater trust and usefulness,
and, what is equally important, show his invincible
determination to rise.”</p>
<p class='c011'>“In what manner did you reach out to establish
your present great fortune?” I asked.</p>
<p class='c011'>“By saving my money. I put a little money
aside, and it served me later as a matter of
credit. Also, I invested in a sleeping-car industry,
which paid me well.”</p>
<h3 class='c015'>SLEEPING-CAR INVENTION</h3>
<p class='c016'>Although I tried earnestly to get the great
iron-king to talk of this, he said little, because
the matter has been fully dealt with by him in
his “Triumphant Democracy.” From his own
story there, it appears that one day at this time,
when Mr. Carnegie still had his fortune to
make, he was on a train examining the line
from a rear window of a car, when a tall, spare
man, accosted him and asked him to look at an
invention he had made. He drew from a green
bag a small model of a sleeping-berth for railway
cars, and proceeded to point out its advantages.
It was Mr. T. T. Woodruff, the inventor
of the sleeping-car. As Mr. Carnegie
tells the story:—</p>
<p class='c011'><span class='pageno' id='Page_265'>265</span>“He had not spoken a moment before, like
a flash, the whole range of the discovery burst
upon me. ‘Yes,’ I said, ‘that is something
which this continent must have,’</p>
<p class='c011'>“Upon my return, I laid it before Mr. Scott,
declaring that it was one of the inventions of
the age. He remarked: ‘You are enthusiastic,
young man, but you may ask the inventor
to come and let me see it.’ I did so, and arrangements
were made to build two trial cars,
and run them on the Pennsylvania Railroad. I
was offered an interest in the venture, which
I gladly accepted.</p>
<p class='c011'>“The notice came that my share of the first
payment was $217.50. How well I remember
the exact sum. But two hundred and seventeen
dollars and a half were as far beyond my means
as if it had been millions. I was earning fifty
dollars per month, however, and had prospects,
or at least I always felt that I had. I decided to
call on the local banker and boldly ask him to
advance the sum upon my interest in the affair.
He put his hand on my shoulder and said:
‘Why, of course, Andie; you are all right. Go
ahead. Here is the money.’</p>
<p class='c011'>“It is a proud day for a man when he pays
his last note, but not to be named in comparison
<span class='pageno' id='Page_266'>266</span>with the day in which he makes his first one, and
gets a banker to take it. I have tried both, and I
know. The cars furnished the subsequent payments
by their earnings. I paid my first note
from my savings, so much per month, and thus
I got my foot upon fortune’s ladder. It was
easy to climb after that.”</p>
<h3 class='c015'>THE MARK OF A MILLIONAIRE</h3>
<p class='c016'>“I would like some expression from you,”
I said to Mr. Carnegie, “in reference to the
importance of laying aside money from one’s
earnings, as a young man.”</p>
<p class='c011'>“You can have it. There is one sure mark
of the coming partner, the future millionaire;
his revenues always exceed his expenditures.
He begins to save early, almost as soon as he
begins to earn. I should say to young men,
no matter how little it may be possible to save,
save that little. Invest it securely, not necessarily
in bonds, but in anything which you have
good reason to believe will be profitable. Some
rare chance will soon present itself for investment.
The little you have saved will prove the
basis for an amount of credit utterly surprising
to you. Capitalists trust the saving man.
For every hundred dollars you can produce as
<span class='pageno' id='Page_267'>267</span>the result of hard-won savings, Midas, in
search of a partner, will lend or credit a thousand;
for every thousand, fifty thousand. <i>It is
not capital that your seniors require, it is the
man who has proved that he has the business
habits which create capital. So it is the first
hundred dollars that tell.</i>”</p>
<h3 class='c015'>AN OIL FARM</h3>
<p class='c016'>“What,” I asked Mr. Carnegie, “was the
next enterprise with which you identified yourself?”</p>
<p class='c011'>“In company with several others, I purchased
the now famous Storey farm, on Oil
Creek, Pennsylvania, where a well had been
bored and natural oil struck the year before.
This proved a very profitable investment.”</p>
<p class='c011'>In “Triumphant Democracy,” Mr. Carnegie
has expatiated most fully on this venture,
which is so important. “When I first visited
this famous well,” he says, “the oil was running
into the creek, where a few flat-bottomed
scows lay filled with it, ready to be floated
down the Alleghany River, on an agreed-upon
day each week, when the creek was flooded by
means of a temporary dam. This was the beginning
of the natural-oil business. We purchased
<span class='pageno' id='Page_268'>268</span>the farm for $40,000, and so small was
our faith in the ability of the earth to yield for
any considerable time the hundred barrels per
day, which the property was then producing,
that we decided to make a pond capable of
holding one hundred thousand barrels of oil,
which, we estimated, would be worth, when the
supply ceased, $1,000,000.</p>
<p class='c011'>“Unfortunately for us, the pond leaked fearfully;
evaporation also caused much loss, but
we continued to run oil in to make the losses
good day after day, until several hundred thousand
barrels had gone in this fashion. Our
experience with the farm is worth reciting:
its value rose to $5,000,000; that is—the shares
of the company sold in the market upon this
basis; and one year it paid cash dividends of
$1,000,000—upon an investment of $40,000.”</p>
<h3 class='c015'>IRON BRIDGES</h3>
<p class='c016'>“Were you satisfied to rest with these enterprises
in your hands?” I asked.</p>
<p class='c011'>“No. Railway bridges were then built almost
exclusively of wood, but the Pennsylvania
Railroad had begun to experiment with cast-iron.
It struck me that the bridge of the future
must be of iron; and I organized, in Pittsburg,
<span class='pageno' id='Page_269'>269</span>a company for the construction of iron bridges.
That was the Keystone Bridge Works. We
built the first iron bridge across the Ohio.”</p>
<p class='c011'>His entrance of the realm of steel was much
too long for Mr. Carnegie to discuss, although
he was not unwilling to give information relating
to the subject. It appears that he realized
the immensity of the steel manufacturing business
at once. The Union Iron Mills soon followed
as one of the enterprises, and, later, the
famous Edgar Thompson Steel Rail Mill. The
last was the outcome of a visit to England, in
1868, when Carnegie noticed that English railways
were discarding iron for steel rails. The
Bessemer process had been then perfected, and
was making its way in all the iron-producing
countries. Carnegie, recognizing that it was
destined to revolutionize the iron business, introduced
it into his mills and made steel rails
with which he was enabled to compete with
English manufacturers.</p>
<h3 class='c015'>HOMESTEAD STEEL WORKS</h3>
<p class='c016'>His next enterprise was the purchase of the
Homestead Steel Works,—his great rival in
Pittsburg. In 1888, he had built or acquired
seven distinct iron and steel works, all of which
<span class='pageno' id='Page_270'>270</span>are now included in the Carnegie Steel Company,
Limited. All the plants of this great firm
are within a radius of five miles of Pittsburg.
Probably in no other part of the world can be
found such an aggregation of splendidly equipped
steel works as those controlled by this association.
It now comprises the Homestead
Steel Works, the Edgar Thompson Steel
Works and Furnaces, the Duquesne Steel
Works and Furnaces, all within two miles of
one another; the Lucy Furnaces, the Keystone
Bridge Works, the Upper Union Rolling Mills,
and the Lower Union Rolling Mills.</p>
<p class='c011'>In all branches, including the great coke
works, mines, etc., there are employed twenty-five
thousand men. The monthly pay roll exceeds
one million, one hundred and twenty-five
thousand dollars, or nearly fifty thousand dollars
for each working day. Including the Frick
Coke Company, the united capital of the Carnegie
Steel Company exceeds sixty million
dollars.</p>
<h3 class='c015'>A STRENGTHENING POLICY</h3>
<p class='c016'>“You believe in taking active measures,” I
said, “to make men successful.”</p>
<div class='figcenter id005'>
<ANTIMG src='images/i270fp.jpg' alt='' class='ig001' />
<div class='ic004'>
<p><i>Partial view of the Homestead Steel Works.</i></p>
</div>
</div>
<p class='c011'><span class='pageno' id='Page_271'>271</span>“I believe in anything which will help men
to help themselves. To induce them to save,
every workman in our company is allowed to
deposit part of his earnings, not exceeding two
thousand dollars, with the firm, on which the
high interest rate of six per cent. is allowed.
The firm also lends to any of its workmen to
buy a lot, or to build a house, taking its pay by
installments.”</p>
<p class='c011'>“Has this contributed to the success of your
company?”</p>
<p class='c011'>“I think so. The policy of giving a personal
interest to the men who render exceptional
service is strengthening. With us there
are many such, and every year several more
are added as partners. It is the policy of the
concern to interest every superintendent in the
works, every head of a department, every exceptional
young man. Promotion follows exceptional
service, and there is no favoritism.”</p>
<h3 class='c015'>PHILANTHROPY</h3>
<p class='c016'>“All you have said so far, merely gives the
idea of getting money, without any suggestion
as to the proper use of great wealth. Will you
say something on that score?”</p>
<p class='c011'><span class='pageno' id='Page_272'>272</span>“My views are rather well known, I think.
What a man owns is already subordinate, in
America, to what he knows; but in the final
aristocracy, the question will not be either of
these, but what has he done for his fellows?
Where has he shown generosity and self-abnegation?
Where has he been a father to the
fatherless? And the cause of the poor, where
has he searched that out?”</p>
<p class='c011'>That Mr. Carnegie has lived up in the past,
and is still living up to this radical declaration
of independence from the practice of men who
have amassed fortunes around him, will be best
shown by a brief enumeration of some of his
almost unexampled philanthropies. His largest
gift has been to the city of Pittsburg, the
scene of his early trials and later triumphs.
There he has built, at a cost of more than a
million dollars, a magnificent library, museum,
concert hall and picture gallery, all under one
roof, and endowed it with a fund of another million,
the interest of which (fifty thousand dollars
per annum) is being devoted to the purchase
of the best works of American art. Other
libraries, to be connected with this largest as a
center, are now being constructed, which will
make the city of Pittsburg and its environs a
<span class='pageno' id='Page_273'>273</span>beneficiary of his generosity to the extent of
five million dollars.</p>
<p class='c011'>While thus endowing the city where his fortune
was made, he has not forgotten other
places endeared to him by association or by
interest. To the Allegheny Free Library he
has given $375,000; to the Braddock Free Library,
$250,000; to the Johnstown Free Library,
$50,000; and to the Fairfield (Iowa)
Library, $40,000. To the Cooper Institute,
New York, he has given $300,000. To his native
land he has been scarcely less generous. To
the Edinburgh Free Library he has given
$250,000, and to his native town of Dunfermline,
$90,000. Other Scottish towns to the
number of ten have received helpful donations
of amounts not quite so large. He has given
$50,000 to aid poor young men and women
to gain a musical education at the Royal College
of Music in London.</p>
<h3 class='c015'>“THE MISFORTUNE OF BEING RICH MEN’S SONS”</h3>
<p class='c016'>“I should like to cause you to say some other
important things for young men to learn and
benefit by.”</p>
<p class='c011'>“Our young partners in the Carnegie company
<span class='pageno' id='Page_274'>274</span>have all won their spurs by <i>showing that
we did not know half as well what was wanted
as they did</i>. Some of them have acted upon
occasions with me as if they owned the firm
and I was but some airy New Yorker, presuming
to <i>advise upon what I knew very little
about</i>. Well, they are not now interfered with.
<i>They were the true bosses,—the very men we
were looking for.</i>”</p>
<p class='c011'>“Is this all for the poor boy?”</p>
<p class='c011'>“Every word. Those who have the misfortune
to be rich men’s sons are heavily
weighted in the race. A basketful of bonds
is the heaviest basket a young man ever had to
carry. He generally gets to staggering under
it. The vast majority of rich men’s sons are
unable to resist the temptations to which wealth
subjects them, and they sink to unworthy lives.
It is not from this class that the poor beginner
has rivalry to fear. The partner’s sons will never
trouble you much, but look out that some boys
poorer, much poorer, than yourselves, whose
parents cannot afford to give them any schooling,
do not challenge you at the post and pass
you at the grand stand. Look out for the boy
who has to plunge into work direct from the
<span class='pageno' id='Page_275'>275</span>common school, and begins by sweeping out
the office. He is the probable dark horse that
will take all the money and win all the applause.”<SPAN name='r7' /><SPAN href='#f7' class='c019'><sup>[7]</sup></SPAN></p>
<div class='footnote c020' id='f7'>
<p class='c018'><span class='label'><SPAN href='#r7'>7</SPAN>. </span>Mr. Carnegie’s recent retirement from business, and
the sale of his vast properties to the Morgan Syndicate,
marks a new era in his remarkable career; and it gives
him the more leisure to consider carefully every
dollar he bestows in the series of magnificent charities
that he has inaugurated.</p>
</div>
<div class='pbb'>
<hr class='pb c004' /></div>
<span class='pageno' id='Page_276'>276</span>
<div style="break-after:column;"></div><br />